Welcome to the King Radios FAQ page. Here, we address the most common questions about our products and services. If you can’t find the answer you’re looking for, please feel free to contact us directly.

King Radios — FAQ
General
01What is King Radios?
King Radios is a specialized retailer and service provider for BK (Bendix King) two-way radios, accessories, and parts — including quality replacement batteries, chargers, antennas, and more.
02Who are King Radios' primary customers?
Products are designed primarily for wildland fire and public safety professionals, as well as industrial personnel and recreational users requiring dependable communication equipment.
03How can I contact King Radios?
Call 541-621-4588 for general assistance or order status. For sales contact Robert Hanson at robert@kingradios.net. For website or account support contact Lynn Hanson at info@kingradios.net.
Products & Shop
04What types of radios does King Radios sell?
King Radios carries entry-level series radios, advanced portables with multi-band capability, and digital/analog models with flexible modes and rugged housing.
05What accessories are available?
Genuine parts including batteries, chargers, antennas, speaker mics, and headsets for a wide range of BK radio models.
06What is the BKR5000 Portable Radio?
The BKR5000 offers long battery life, extended communication range, an easy-to-use interface, and integrated GPS/Location Services. Lightweight and built for challenging field conditions.
07What is the KNG Base Station?
The industry's first smart radio with a touchscreen display. Available at 50W and 110W (VHF), it features 256 programmable Quick Call IDs and birdie-free operation in a compact package.
08What are the key features of the KNG2 P-150?
A 1.6" speaker for clear audio, 12+ hour battery life (upgradeable to 16+ hours with the KAA0101), dust-tight and waterproof to 1m for 30 minutes, and meets APCO P25 and military standards.
09Does King Radios sell programming software and cables?
Yes. A range of programming software and cable components are available. Products span from $6 to $4,200 across accessories, parts, and radio equipment.
Repairs & Services
11Does King Radios offer radio repair services?
Yes. BK radio repairs with a 48-hour turnaround, thorough inspections, cleaning, and warranty repairs at no additional charge.
12How do I send my radio in for repair?
Include a note with your address, phone number, and description of symptoms, then mail to:

Attn: Repair, King Radios
825 County Road 30, Columbia, AL 36319
13Does King Radios offer installation services?
Yes. Professional radio and equipment installation services tailored to your needs. Contact King Radios to discuss requirements and receive a quote.
14What service software and hardware solutions are available?
Comprehensive service software and hardware tools for maintaining and optimizing radio equipment, ensuring long-term performance and reliability.
Technical
15What key features should I evaluate when choosing a BK radio?
Durability, battery performance, coverage range, feature set (programmable channels, privacy codes, scanning modes, emergency alerts), available accessories, and support options.
16Can the KNG radios send text messages?
Yes. Text messages can be sent radio-to-radio or through fixed network equipment, with delivery acknowledgements confirming successful transmission.
17Are KNG radios waterproof?
Yes. KNG Portables are dust-tight and waterproof — rated for 30 minutes of immersion at 1 meter depth and meet or exceed military ruggedness requirements.
18Do KNG radios support both digital and analog modes?
Yes. Both analog and digital (P25) portable options are available to suit different communication needs and infrastructure environments.
Support & Resources
19Does King Radios support grant purchasing for firefighters?
Yes. Dedicated resources for Grant Search Fire, Firefighter Resources, and AFG Grants actively support organizations seeking grant-funded radio procurement.
20What support resources does King Radios provide?
Manuals, programming instructions, troubleshooting advice, and repair services to help customers set up and maintain their equipment effectively.